Terms & Conditions

The terms, policies and conditions described below govern the use of Tinge of Black. Your use and/or placement of any order constitute your agreement to follow and be bounded by these terms stated. We may change the Terms & Conditions, from time to time, without prior notice. 



Registration


When creating a customer account with us, you must provide accurate and complete information as indicated. Please ensure that all information entered is true, accurate, current and complete in all aspects. It is your responsibility to keep your account password secure. In the event of any breach of security or unauthorised use of your account, please contact Tinge of Black immediately. Tinge of Black will not be liable for any of your losses due to any unauthorized use of your account. 



Orders & Delivery


All merchandises are sold on a first pay basis and are subjected to acceptance and availability. Please note that items in your shopping cart are not secured until payment is successfully processed, and may be purchased by other customers. Your order is only complete when we have dispatched your order. Please note that before your order’s completion, there may be changes in your order due to factors such as stock discrepancies and unavailability. 

We aim to process and dispatch all orders within 3 working days. International orders may take up to 7-14 working days of delivery time, due to occasional customs delay of several weeks. Tinge of Black is not liable for any delay in the delivery of your order caused by destination customs inspection and clearance. All orders made with Tinge of Black are dispatched via registered mail and will include tracking and signature confirmation upon delivery. In the event that the order is returned to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated timeframe as indicated by the postal service, a re-delivery fee of the original postage charge (not the flat rate charge) would be charged and payable by the customer. In the rare occurrence that your order is damaged or lost in the mailing process, we will take each case into deliberation and proceed further with investigation with the involved postal service provider.

Pricing Policy


All prices stated on Tinge of Black are in Singapore Dollars SGD$, and are final, non-negotiable and exclusive of postage charges. All payments will have to be made in Singapore Dollars SGD$. For international customers purchasing from other countries outside of Singapore, please note that any taxes or customs fees in regard to your purchase are to be held responsible by the customer. Tinge of Black do not do any form of reservations or trades. Tinge of Black reserves the right to reject a transaction/customer at our own discretion. Tinge of Black also reserves the right to amend Terms & Conditions at any given time. 



Exchanges and Refunds


All items purchased from Tinge of Black are considered final and Tinge of Black does not accept any form of exchange or return, unless in the event of defects or wrong orders received. In the event that you receive a defected product or if there has been an error in your order, you will be required to mail back the items to us, via registered mail with tracking. Tinge of Black will not be liable for any lost parcels in connection to such returns or exchange. We will reimburse postage charges incurred by you for returns that are solely due to Tinge of Black's oversight. Please seek to return or get a refund for your order within 7 days of receipt. Items must be returned in their original packaging to ensure that they are adequately protected in transit. Items must be returned new, unused and wherever applicable. Returns that are damaged or scratched will not be accepted and will be sent back to the customer. Tinge of Black must receive all returns within 14 days; from the day you receive your order. Late returns that exceed the 14 days time frame will not be accepted. For defected items, we will do an exchange for the exact same item. In any event that the item is out of stock, a full refund will be made. Similarly, for incorrect items, an exchange of the correct item will be made. In any event that the correct item is out of stock, a full refund will be made as well. Refunds will be made directly via your transaction purchase, to the payment mode that you have used. We are unable to make refunds through any other methods. There is strictly no exchange nor refund policy for items that do not fit. Sales items are strictly non-refundable & non-exchangeable. Length discrepancy of 0.5 - 1" in our given measurements shall not be considered as a defect. 



Defective Goods


Items are classified as faulty if they are received damaged or if there is a manufacturing fault. Please note that items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item, kindly photograph the defected item(s) and send them to us via email. We can only replace it for the same product, which is subjected to availability. 



Disclaimer of Liability


The material displayed on Tinge of Black is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Tinge of Black and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Tinge of Black's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability, which cannot be excluded or limited under applicable law. 



Linking to this Website


You may link our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any part of the website that is not owned by you. Tinge of Black must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without prior notice. 



Disclaimer as to ownership of trademarks, images of personalities and third party copyright


Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this website are in no way associated, linked or affiliated with Tinge of Black and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on Tinge of Black are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products and services, and is in no way an assertion that such products or services are endorsed by or connected to Tinge of Black. 



Indemnity


You agree to indemnify, defend and hold harmless Tinge of Black, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms of Service.

Variation


Tinge of Black shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website. 



Invalidity


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub- clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. 



Complaints


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. 



Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 



Governing Law and Jurisdiction


These terms and conditions are to be construed in accordance with the laws of Singapore and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts of Singapore. 



Usage of Photos and Media


All photos used from Tinge of Black must be credited. We reserve all rights to the usage of our photos and media material on the website. 



Product Differences


Tinge of Black makes every effort to display, as accurately as possible, the colours of our products that appear on our website. However, colours of products viewed on Tinge of Black may differ due to the calibration of the individual computers of shoppers. We do not entertain exchanges pertaining to differences in perceived colour, and we cannot guarantee that your monitor's display of any colours will be exactly the same as the colours of our products.

Purchase from Third Parties


In circumstances when you purchase Tinge of Black merchandise from third parties, Tinge of Black will not be held liable for any grievances. 



Errors


From time to time, there may be information on Tinge of Black that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after your order submission). 


Questions and Feedback


If you have any other inquiries or feedback, please do not hesitate to contact us at info@tingeofblack.com.